Privacy Policy

Last updated: September 9, 2026.

1. Controller

WaLink. Contact: support@getwalink.com.

2. What data we process and why

• Account data: email, name (optional), encrypted password, language. To give you access to the Service and send you notices about your account.
• Link data: phone numbers, messages, agent names and QR designs you configure. To provide the Service.
• Payment data: handled by Stripe. We only keep the customer identifier and the subscription status; we never see your card number.
• Visit statistics: when someone opens one of your links we record the date, approximate country and city (derived from the IP address, which we do not store), device type, operating system and source (link, QR or widget). We do not store the IP or identify the visitor.
• Contact and support messages: to reply to you.

3. Legal basis

Performance of the contract (providing the Service), legitimate interest (security, aggregated statistics, product improvement) and your consent where we expressly ask for it.

4. Cookies

We use technical cookies (session, language, visitor) essential to the Service. If campaign measurement is enabled (Google Ads, Microsoft Clarity), those tools may set their own cookies for measurement and analytics; you can block them in your browser.

5. Processors and transfers

We use providers to host the Service, send emails and process payments (including Stripe). They only process data following our instructions. Some may be outside your country; in that case we apply the safeguards required by law.

6. Retention

We keep your account data while the account is active. If you delete it, we erase your links and their statistics within 30 days, except what we must keep by law (for example, invoices).

7. Your rights

You can access, rectify, delete and export your data, object to processing and withdraw consent by writing to support@getwalink.com. You can also complain to your data protection authority.

8. Changes

We will publish any change on this page.